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2025-12-03 04:12 PM
Date Dec 1, 2025
invoice number INV332117338
Request for cancellation of payment order refund
I would like to request a refund for the automatic payment.
Reason: Not used, cost issue.
2025-12-13 03:58 AM
hi @jin486 ,
I am sorry you are having this problem. But this is a community support forum, and we have no access to billing changes.
Because this is a public forum, we can't solve specific billing account questions here, only general billing issues.
Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.
https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032
all the best
John