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Request for cancellation of payment order refund

jin486
Newcomer
Newcomer

Date Dec 1, 2025
invoice number INV332117338
Request for cancellation of payment order refund

I would like to request a refund for the automatic payment.
Reason: Not used, cost issue.

1 REPLY 1

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @jin486 ,
I am sorry you are having this problem. But this is a community support forum, and we have no access to billing changes.

Because this is a public forum, we can't solve specific billing account questions here, only general billing issues.

 

Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

all the best

John