Renew Zoom One Pro account annually

[AliceEOE]

Hi!

my annual Zoom One Pro subscription is ending in a few days and I would like to renew. I received an email saying that if i don't actively renew my subscription it would be put under a monthly plan.
However, when going on the website, I could not find where to indicate that I want to renew. Can anyone help?

[Mr_Zoomtastic · Accepted solution]

Hi @AliceEOE 

Please contact our billing department by opening a ticket using this link: https://support.zoom.com/hc/en/new-request?id=new_request&sys_id=cb06ab4b8702255089a37408dabb3555

Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.





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