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Renew Zoom One Pro account annually

AliceEOE
Explorer
Explorer

Hi!

my annual Zoom One Pro subscription is ending in a few days and I would like to renew. I received an email saying that if i don't actively renew my subscription it would be put under a monthly plan.
However, when going on the website, I could not find where to indicate that I want to renew. Can anyone help?

1 ACCEPTED SOLUTION

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @AliceEOE 

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.com/hc/en/new-request?id=new_request&sys_id=cb06ab4b8702255089a37408dabb3555

Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.





If this helped, please remember to click on the "Accept as Solution" button below.

View solution in original post

1 REPLY 1

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @AliceEOE 

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.com/hc/en/new-request?id=new_request&sys_id=cb06ab4b8702255089a37408dabb3555

Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.





If this helped, please remember to click on the "Accept as Solution" button below.