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Refund for Zoom Events

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pashamexx
Newcomer
Newcomer

‎2025-04-30 11:30 AM

Hello, everyone.

Today I purchased a Zoom Event subscription for 600 people. But the account is completely down, and the AI assistant cannot help. I want to refund the money for it, as I will not use it, because I can neither create a hub nor hold an event, nor anything.
Could you please tell me what to do?

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Mandel
Community Champion | Employee
Community Champion | Employee

‎2025-05-02 02:11 AM

Hi @pashamexx ,

 

Welcome to the Zoom Community!

 

I have reviewed your account and can confirm that you have already received a refund through your support ticket. Let us know if you need further assistance. 

 

Cheers,
Zoom Community Team

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Mandel
Community Champion | Employee
Community Champion | Employee

‎2025-05-02 02:11 AM

Hi @pashamexx ,

 

Welcome to the Zoom Community!

 

I have reviewed your account and can confirm that you have already received a refund through your support ticket. Let us know if you need further assistance. 

 

Cheers,
Zoom Community Team

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