Refund for Zoom Events

[pashamexx]

Hello, everyone.

Today I purchased a Zoom Event subscription for 600 people. But the account is completely down, and the AI assistant cannot help. I want to refund the money for it, as I will not use it, because I can neither create a hub nor hold an event, nor anything.
Could you please tell me what to do?

[Mandel · Accepted solution]

Hi @pashamexx ,

Welcome to the Zoom Community!

I have reviewed your account and can confirm that you have already received a refund through your support ticket. Let us know if you need further assistance. 

Cheers,
Zoom Community Team