Refund/ Stop subscription

[viviensharong]

I am really upset why did you charge to card and when I cancelled my subscription. I want this refund asap.

I did not give any authorization.

Warm regards

Vivien George

[Eliot]

hi vivien george,

please see

Canceling your subscription

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066687

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot