Reembolso

[RABALTAZ]

Agradeceré su ayuda paya que me indiquen cómo hacer el reembolso ya que no hice la cancelación antes del pago en automático. Gracias 

[S_K · Accepted solution]

Hello @RABALTAZ,

Welcome to Zoom Community!

I understand you’d like a refund for your subscription. As stated in Zoom’s Terms of Service, all subscription charges are non-refundable once processed. However, our Billing Support team can help you with cancellation and your account will remain active until the end of the current billing cycle. Please submit a Billing Support case for assistance.

Cheers!

~S

[S_K]

@RABALTAZ - Since only Zoom Billing can assist with this, I've marked my reply as an accepted solution. If you still need help, please contact Zoom Support.