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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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Reembolso

RABALTAZ
Newcomer
Newcomer

Agradeceré su ayuda paya que me indiquen cómo hacer el reembolso ya que no hice la cancelación antes del pago en automático. Gracias 

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hello @RABALTAZ,

 

Welcome to Zoom Community!

I understand you’d like a refund for your subscription. As stated in Zoom’s Terms of Service, all subscription charges are non-refundable once processed. However, our Billing Support team can help you with cancellation and your account will remain active until the end of the current billing cycle. Please submit a Billing Support case for assistance.

 

Cheers!

~S