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Re: Cancellation of wrong plan and refund

Anil1234
Newcomer
Newcomer

HII,
we purchased wrong plan. now we discontinued the plan and refund the money.

1 ACCEPTED SOLUTION

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Please refer to Zoom Support article Canceling your subscription.

View solution in original post

3 REPLIES 3

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Please refer to Zoom Support article Canceling your subscription.

In the Manage Plan window, there's no Dispute Charges option

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@ArloHawthorne - This will require a Billing ticket for further assistance.