cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Re: Cancellation of wrong plan and refund

Anil1234
Newcomer
Newcomer

HII,
we purchased wrong plan. now we discontinued the plan and refund the money.

1 ACCEPTED SOLUTION

S_K
Community Champion | Employee
Community Champion | Employee

Please refer to Zoom Support article Canceling your subscription.

View solution in original post

3 REPLIES 3

S_K
Community Champion | Employee
Community Champion | Employee

Please refer to Zoom Support article Canceling your subscription.

In the Manage Plan window, there's no Dispute Charges option

S_K
Community Champion | Employee
Community Champion | Employee

@ArloHawthorne - This will require a Billing ticket for further assistance.