Please give me a quick refund and cancel it. I didn't purchase a whiteboard

[truthk]

I didn't purchase a whiteboard, but it was withdrawn from my bank account saying it was paid early this morning.
Whiteboard functionality is not used.
I've never even applied.
I requested a cancellation on the website, but after a month, only a subscription cancellation notice appears, so there is no refund.
Please give me a quick refund and cancel it.

[S_K · Accepted solution]

I recommend that you contact Zoom Billing for assistance. They will need to access your account to determine the issue.

• Contact Billing

[Bri]

Hi @truthk , I have marked @S_K 's response as an accepted solution. Hope it helps! 

Please let us know if you have any additional questions.