cancel
Showing results for 
Search instead for 
Did you mean: 

Please give me a quick refund and cancel it. I didn't purchase a whiteboard

truthk
Newcomer
Newcomer

I didn't purchase a whiteboard, but it was withdrawn from my bank account saying it was paid early this morning.
Whiteboard functionality is not used.
I've never even applied.
I requested a cancellation on the website, but after a month, only a subscription cancellation notice appears, so there is no refund.
Please give me a quick refund and cancel it.

1 ACCEPTED SOLUTION

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

I recommend that you contact Zoom Billing for assistance. They will need to access your account to determine the issue.

View solution in original post

2 REPLIES 2

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

I recommend that you contact Zoom Billing for assistance. They will need to access your account to determine the issue.

Bri
Moderator
Moderator

Hi @truthk , I have marked @S_K 's response as an accepted solution. Hope it helps! 

 

Please let us know if you have any additional questions.


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?