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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Payment without business account

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Alicebr
Newcomer
Newcomer

‎2023-07-21 07:16 AM

I just saw a carge of 130,42 € and 0,90€ in my personal credit card but I didn't subscribe any plan (I have a base one).

Did it ever happen? Does it can be a scam?

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-07-21 09:54 AM

Hi @Alicebr 

 

 I understand you have unauthorized charges on your credit card. I'm sorry to hear you've experienced possible fraud. To report this, please follow the instructions in the link below.

 

https://support.zoom.us/hc/en-us/articles/4409170286221-Reporting-suspected-fraud-on-your-account

 

~S

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-07-21 09:54 AM

Hi @Alicebr 

 

 I understand you have unauthorized charges on your credit card. I'm sorry to hear you've experienced possible fraud. To report this, please follow the instructions in the link below.

 

https://support.zoom.us/hc/en-us/articles/4409170286221-Reporting-suspected-fraud-on-your-account

 

~S

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Alicebr
Newcomer
Newcomer
In response to S_K

‎2023-07-21 10:04 AM

Just did it! Thank you very much!🙏

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S_K
Community Champion | Employee
Community Champion | Employee
In response to Alicebr

‎2023-07-21 10:12 AM

You're welcome, @Alicebr ! Happy to help!

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Khushbu
Newcomer
Newcomer

‎2023-09-02 05:45 PM

Yes

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