Payment without business account

[Alicebr]

I just saw a carge of 130,42 € and 0,90€ in my personal credit card but I didn't subscribe any plan (I have a base one).

Did it ever happen? Does it can be a scam?

[S_K · Accepted solution]

Hi @Alicebr 

 I understand you have unauthorized charges on your credit card. I'm sorry to hear you've experienced possible fraud. To report this, please follow the instructions in the link below.

https://support.zoom.us/hc/en-us/articles/4409170286221-Reporting-suspected-fraud-on-your-account

~S

[Alicebr]

Just did it! Thank you very much!🙏

[S_K]

You're welcome, @Alicebr ! Happy to help!

[Khushbu]

Yes