cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Payment issue

Henii2
New Member
New Member

I made a mistake in the payment.

I accidentally clicked on an annual subscription.

So, I would like to cancle and request a refund. Please help me.

2 REPLIES 2

Henii2
New Member
New Member

Sorry,I made a mistake in the payment.

I accidentally clicked on an annual subscription.

so, I would like to cancel and request a refund. Please help me..

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Henii2,

Welcome to the Zoom Community! We're glad to have you here.

We are currently reviewing your Zoom account, and our team will reach out to you directly to provide further assistance.

For now, we appreciate your patience.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?