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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Payment issue

Henii2
Newcomer
Newcomer

I made a mistake in the payment.

I accidentally clicked on an annual subscription.

So, I would like to cancle and request a refund. Please help me.

2 REPLIES 2

Henii2
Newcomer
Newcomer

Sorry,I made a mistake in the payment.

I accidentally clicked on an annual subscription.

so, I would like to cancel and request a refund. Please help me..

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Henii2,

Welcome to the Zoom Community! We're glad to have you here.

We are currently reviewing your Zoom account, and our team will reach out to you directly to provide further assistance.

For now, we appreciate your patience.


Mark
Zoom Community Team
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