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Payment does not get through

Laz123
Newcomer
Newcomer

‎2022-10-18 01:23 AM - last edited on ‎2023-04-25 12:24 PM by Community Moderator | Employee

Hi,
I'm trying to settle a payment via Paypal, but it does not get through.
I get no error message.
There's a pop-up that says don't close this window until the transfer is completed, then the pop-up closes, and I'm still on the order page.

Tried it both on Firefox and Google Chrome. 

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1 REPLY 1

david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2022-10-18 02:19 AM

Hi @Laz123 ,

 

Have you tried clearing your browser's cache and cookies? or try another?

Otherwise, open a chat with support so they can tell you if there is any kind of problem.

Best regards,

Please mark if this solution helped you so that other colleagues can find it!
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