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Payment & Billing

grameenk
Newcomer
Newcomer

‎2023-08-10 12:40 AM

I've already completed my payment for the subscription. But my account shows a basic plan yet. 

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3 REPLIES 3

manish22
Newcomer
Newcomer

‎2023-08-10 08:00 AM

Same - did you get a solution

 

0 Likes

S_K
Community Champion | Employee
Community Champion | Employee
In response to manish22

‎2023-08-18 03:48 PM

@manish22  - be sure you have a license assigned to yourself as a user on the account. If you still need help, please submit a request to Zoom Billing for assistance.

0 Likes

S_K
Community Champion | Employee
Community Champion | Employee

‎2023-08-18 03:47 PM

@grameenk Your account is currently showing Pro. You should have access to paid features of your subscription.

 

Also, I recommend deleting the screenshot/attachment from your post as it contains personal identifiable information. Looking out for your privacy. 🙂

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