Zoom wont process my card for payment

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2025-01-13 12:11 PM
I am posting here bc I do not want to talk to a bot and I cannot find a phone number to call or an email for Zoom support. Zoom is declining my card for payment. Checked with my bank - the card is fine and open for business. I would like a person (not a bot) from Zoom to contact me and work through this
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Payment Methods
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2025-01-23 10:46 AM
Hi @djperri ,
I suggest you contact the Billing Team so they can assist you further. Although you will be engaged via email/ticket, it will most definitely be a person on the other side and not a bot.
Happy Zooming!

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2025-01-28 12:50 AM
There is an option to speak to a human after some steps in chat. They are helpful.
