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Cheating

muravioffa
Newcomer
Newcomer

I've paid for a year Zoom pro at the end of the year and Zoom accepted the payment. But on the 3d of January it made a new invoice with the same sum and my account became basic. When I wrote the Support service, Zoom blocked my account. Now I don't have money and I don't have my account. It's disgusting.

1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @muravioffa,

I'm sorry for the inconvenience you experienced.

You may check out this article on how you can resubscribe your account.

Let us know if you need further assistance.


Mark
Zoom Community Team
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