PAYMENT

[DIRECTORPUE]

I HAVE DONE THE PAYMENT BUT ACCOUNT NOT UPDATED KINDLY RESOLVE THE ISSUE

[Ray_Harwood]

Hi, @DIRECTORPUE 

You probably just need to assign your newly purchased license to your user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License 

[DIRECTORPUE]

Hi, @Ray_Harwood

Thank you for your respose,

but it showing "These features are available for paid plans. Upgrade now " but i have paid still i'm trying to pay again but it is showing "Subscription data is not correct." kindly help me to resolve the issue

[DIRECTORPUE]

it showing "These features are available for paid plans. Upgrade now " but i have paid still i'm trying to pay again but it is showing "Subscription data is not correct." kindly help me to resolve the issue

[Ray_Harwood]

Follow these steps taken from the article I referenced earlier:

1. Sign in to the Zoom web portal.
2. Click User Management, then Users.
3. Locate or search for the user who you want to assign a license. There will likely only be your single account – click your account
4. Click Edit at the end of the user row. This will open a window.
5. Choose the User Type to assign, selecting “Licensed”.
6. After choosing the User Type, use the drop down to select the license. There should be an indication that you have 1 available user license. Click that. 
7. (Optional) Assign add-ons by checking the boxes for the add-on.  You will not likely have any add-ons, so skip this step. 
8. Click Save.
   The license is now applied to the user and you can use it immediately.