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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Payment

irina_zenchenko
Newcomer
Newcomer

‎2022-10-31 08:26 AM - last edited on ‎2023-04-25 12:27 PM by Community Moderator | Employee

Hello I would like to change tariff plan from basic to professional.  But before payment system give massege "Please Note You are ineligible to receive this offer. Click here to return to your current plans."

How can I change tariff plan?

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1 REPLY 1

ZoomerIT
Community Champion | Employee
Community Champion | Employee

‎2022-10-31 11:31 AM - edited ‎2022-10-31 11:32 AM

Hi @irina_zenchenko,

     Thank you for reaching out to the Zoom Community! I would recommend submitting a billing request using the link here: https://support.zoom.us/hc/en-us/requests/new. Please make sure to select the "Billing & Account Mangement" option.

 

Thank you!

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