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Merging accounts

silva1
Newcomer
Newcomer

‎2023-08-26 11:19 AM

Hello,

I have 2 email addresses and I have a zoom account on each, one is a free account and the other is paid. I would like to move the paid account from the current email address it is associated with to my other email.

When go on my paid account, and try to edit the email address in my profile, I get an error message stating that the new email address has already been used.

How do I solve this? I don't want to close my paid zoom account as I have meetings set on it, but need to get rid of the email address it is connected with. 

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prevangeline
Newcomer
Newcomer

‎2023-10-12 10:20 AM

I have the same question. Wonder why no one responded to that question. FOr a moment I wondered if I had raised this question. Could someone respond to this please?

 

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