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Merging Pro Accounts

JCILM
Newcomer
Newcomer

‎2024-09-09 05:35 AM

Hello There,

 

We have 2 pro accounts say "A" & "B".

"A" have been recharged with quantity of 2 users Ignorantly.

"B" Due for recharge in couple of days.

 

As per my understanding I can assign 1 user (not assigned yet) to another email.

 

Question:

1. Can I assign 1 unused user of A, to pro license account of B - Yes/No.

2. If Yes - What will happen to another pro user personal zoom id which we are conducting meetings.

3. If No -  If we can cancel the 1 user which is not used does zoom gives the refund.

 

Please help 

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