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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

I want to cancel my zoom subscription

Vinayak9868
Newcomer
Newcomer

By mistake I’ve purchased zoom one year subscription from app store and i immediately raised a complaint and want to cancel it and get refund please help me

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Unfortunately, since you paid through an app store, Zoom has no access to your subscription billing information (payments, etc.). Check out these two articles: