cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

I payment wrong, how i receive money back

nqvu
Newcomer
Newcomer

‎2021-10-30 09:40 PM - last edited on ‎2023-04-06 01:29 PM by Community Moderator | Employee

I payment for large meeting 500 user. and then i want to pay for total 1000 user. But zoom charge my wallet total 140 usd. How i could back to receive 50 usd i pay exceed

Topics:
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-01 07:13 AM

Hey @nqvu, unfortunately, our billing team doesn't monitor the community. If you would like to request a refund, you may do so by contacting our Billing Department support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 as they can assist you with that request.

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes