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I payment wrong, how i receive money back

nqvu
Newcomer
Newcomer

‎2021-10-30 09:40 PM - last edited on ‎2023-04-06 01:29 PM by Community Moderator | Employee

I payment for large meeting 500 user. and then i want to pay for total 1000 user. But zoom charge my wallet total 140 usd. How i could back to receive 50 usd i pay exceed

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-01 07:13 AM

Hey @nqvu, unfortunately, our billing team doesn't monitor the community. If you would like to request a refund, you may do so by contacting our Billing Department support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 as they can assist you with that request.

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