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I need to remove credit card associated to the payment


Hi, I belong to an organization in which I put my credit card to associate the subscription to Zoom, but I'm retiring and will leave the account to someone else, and I can't find any option to remove the payment method, it only lets me update it, which forces me to think about the good will of whoever comes later to add a new method or re-subscribe without updating the method and start charging me again. Does anyone know how to remove the payment method, without having to update?


Community Champion | Zoom Employee
Community Champion | Zoom Employee



If you are the owner of the account, first review Changing the account owner. Once changed, the new owner can update the credit card information befor...


If you still need assistance, I recommend that you contact Zoom Billing for assistance.