I need to remove credit card associated to the payment

[El-Conquistador]

Hi, I belong to an organization in which I put my credit card to associate the subscription to Zoom, but I'm retiring and will leave the account to someone else, and I can't find any option to remove the payment method, it only lets me update it, which forces me to think about the good will of whoever comes later to add a new method or re-subscribe without updating the method and start charging me again. Does anyone know how to remove the payment method, without having to update?

[S_K]

Hi!

If you are the owner of the account, first review Changing the account owner. Once changed, the new owner can update the credit card information befor...

If you still need assistance, I recommend that you contact Zoom Billing for assistance. 

• Contact Billing

[scholarlyspirit]

this does not allow you to REMOVE the credit card. I had an old account (2 years vacant) hacked once and the person was able to use my cc - guess why? that company did not allow me to remove my credit card from a service I no longer needed. I want my cc info removed