cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

I am unable to get the add on services from the credit card

AmitBarla
Newcomer
Newcomer

‎2023-11-27 11:11 PM

I am not able to buy add on services

after adding my plan into the cart in the payment screen where OTP need to verify amount is 0 and even i verify the OTP my screen language in the page where it says we are "unable to process the payment due to an unknown issues with the card please try a different card or a different payment method if the issues perfect please contact your bank"

my card is enable for international payment, Merchant Payment, Web Purchase.

0 Likes
0 REPLIES 0