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I Have Made Payment But My Plan Is Still Not Upgraded To Pro

CTAG
Newcomer
Newcomer

‎2024-01-22 03:44 AM

I'm having trouble since my Zoom One Pro membership hasn't been enabled and my account still displays basic. I paid on January 11th and it's still showing the same.

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S_K
Community Champion | Employee
Community Champion | Employee

‎2024-01-29 11:10 AM

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

 

If you need further assistance, please reach out to Billing by chat.

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