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I Have Made Payment But My Plan Is Still Not Upgraded To Pro

CTAG
Newcomer
Newcomer

I'm having trouble since my Zoom One Pro membership hasn't been enabled and my account still displays basic. I paid on January 11th and it's still showing the same.

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

 

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