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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Unable to login into my account

Saadzoom
Newcomer
Newcomer

I am trying to login to my licensed zoom account. I am not receiving activation emails. (Yes, I have checked spam.) I have tried two different emails and neither have worked. I have then sent emails from my own computer to those addresses and no problem. I have sent them from another computer and no problem. Still not coming through from Zoom though.  

 

I have reported the problem from my other account as I am not able to get any emails from zoom. But I am not sure if they would communicate with me back to the email I put in my ticket.

 

Any assistance would be appreciated.

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee