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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

meeting

Yoni40
Newcomer
Newcomer

I started to use zooming as personal meeting host last month, and I paid all my requires but still I have hard time to do a schedule and meeting? the app gives me only 40 minutes why? can someone help. I cannot even get a right agent to help me online? 

1 ACCEPTED SOLUTION

S_K
Community Champion | Employee
Community Champion | Employee

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

 

If you need further assistance, please reach out to Billing by chat.

View solution in original post

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

 

If you need further assistance, please reach out to Billing by chat.