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How do I get Zoom to respond to my billing issue?

Jandries_Aldum
Newcomer
Newcomer

‎2023-12-10 10:47 PM

I am trying to dispute a charge on my bank account. It's been 25 days and no response. The ticket details are below
My Request - BIL0166353

https://support.zoom.com/hc/en/request?id=ticket&table=x_zcs_bil_billing_and_account_management&sys_...

 

 

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1 REPLY 1

Lara7
Newcomer
Newcomer

‎2023-12-11 11:04 PM

I am having the same issue. I am furious about it. I don’t understand how this could be an honest mistake with such automated processes. 
I will research a regulator to report this to. 
wgat a waste of our time 

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