cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Concerning payment

ytv712
Newcomer
Newcomer

Hello.

This is Sammy kwak. 

I just have a quick question about my payment.

According to my system history, I quitted my payment before March 27, 2022.

However, your company has kept sending a message to me, asking to complete my payment for March to April.

Could you please check it up so that everything will be clear.

please reply to me.

thanks

1 ACCEPTED SOLUTION

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @ytv712,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

View solution in original post

1 REPLY 1

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @ytv712,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.