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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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I cannot reach my old email which I used for my account, what can I do to change my email?

Kata1
Newcomer
Newcomer

‎2022-06-19 06:59 AM - last edited on ‎2023-03-24 02:09 PM by Community Moderator | Employee

I cannot change my email, because I cannot confirm the change (I have to do the confirmation on my old one, which I cannot reach anymore). Please, somebody help!

 

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1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-06-19 01:06 PM

The volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts. Please submit a Support Ticket to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new 


Ray -- check out the GoodClix website.
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