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Changing last name and email on account

Moraine
Newcomer
Newcomer

‎2023-02-19 05:39 AM

I want to change my email and last name due to a divorce and I just paid 142.72 Cdn for Zoom for a year and it says I can not get help in the chat because my plan does not cover that. That seems like such poor customer care!

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1 REPLY 1

Ohkawa
Community Champion | Customer
Community Champion | Customer

‎2023-02-25 09:08 PM

Hi, @Moraine 

The following article describes how to change your email address.

To change the name, just change the Profile.

Changing the email associated with your account – Zoom Support

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