can't get into using my zoom: | Community
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Newcomer
October 13, 2025
Question

can't get into using my zoom:

  • October 13, 2025
  • 1 reply
  • 0 views

Zoom is not letting me in with my zoom registered email address. The response I am getting from zoom is that my email isn't authorized and that I need to contact the "administrator". There is though no other administrator than I, as this is my personal zoom account. Can anyone help such that I can use my zoom?

1 reply

Community Champion | Employee
November 12, 2025

Hi @Simple007 ,

 

I want to make sure we fully resolve this for you. Please submit a ticket to our billing department so our specialists can take a closer look at your account. 
 
Thank you for your understanding.
Zoom Community Team