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can't get into using my zoom:

Simple007
Newcomer
Newcomer

‎2025-10-13 03:19 PM - last edited on ‎2025-11-10 07:52 AM by Community Moderator | Employee

Zoom is not letting me in with my zoom registered email address. The response I am getting from zoom is that my email isn't authorized and that I need to contact the "administrator". There is though no other administrator than I, as this is my personal zoom account. Can anyone help such that I can use my zoom?

Topics:
1 REPLY 1

Mandel
Community Champion | Employee
Community Champion | Employee

‎2025-11-12 03:35 AM

Hi @Simple007 ,

 

I want to make sure we fully resolve this for you. Please submit a ticket to our billing department so our specialists can take a closer look at your account. 
 
Thank you for your understanding.
Zoom Community Team
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