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Password

WBM
Listener

I do not remember my password and do not know how to reset it  

3 REPLIES 3

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello,

 

Please follow this article to reset your password:

 

https://support.zoom.us/hc/en-us/articles/115005171726-Resetting-your-forgotten-password

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

This doesn't work!!  Why do you continue to offer it as "help?"   It isn't!  How is it possible that a company with such a TERRIFIC product as Zoom can't handle something as simple as a password reset??

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @GHM4 

 

Appreciate your comment.

The community is a place, where we can offer suggestions to customers and not really assist with making changes to customer accounts. You can always open a support ticket if you need help making any changes.

To reset password, You can follow the steps in the Link I posted above.  Here again for you.

https://support.zoom.us/hc/en-us/articles/115005171726-Resetting-your-forgotten-password

 

Hope that helps clarify the role of the community and addresses your question.