Cant pay, it freezes when i try to send payment

[Jannymorton10]

I cant pay as it freezes when i submit payment  help please 

[S_K]

Hi @Jannymorton10 

Thank you for reaching out to Zoom Community!

If you are having trouble submitting a payment for your subscription, I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

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• Zoom Events web browser:
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  • Google Chrome: 53.0.2785 or higher
  • Safari: 10.0.602.1.50 or higher
  • Firefox: 76 or higher
  • Internet Explorer: 10 or higher

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If neither of these is the issue, please explain in more detail so we know how to help.