Zoom has inactive bank account

[JZebaSnow]

Hoping this gets some traction here as the 4th dept to be involved. Joshua Tan in finance continues to send demands for payment but does not provide an active account number. We have provided evidence that the Wells Fargo bank account that zoom has provided on invoices is INACTIVE and CANNOT RECEIVE PAYMENTS. This has been going on for several months and has over 15 people engaged from both my company and from Zoom where there are several internal tickets and requests for escalation. We have yet to have this resolved.

[Mandel]

Hi @JZebaSnow ,

Welcome to the Zoom Community!

If you have not already done so, I recommend that you submit a request to Zoom Billing for assistance. I can confirm that we do not have a general issue with receiving payments into our bank account but we'll be happy to help troubleshoot the issue by confirming our payment details via email. Please feel free to include the evidence from Wells Fargo into the support ticket.

Let us know if you need further assistance.

Best,

Zoom Community Team