Cannot log in with apple ID

[Fuzail]

Hi

My zoom account which logs in through my apple ID recently expired. I have renewed it on the app store > 24 hours ago but cannot log in. There is no error message. Once I enter the username and password, it just goes back to the login screen. The hyperlink looks weird though. This is what it says in the address bar:

https://zoom.us/signin?error=access_denied&_x_zm_rtaid=XzLyc4rNQMmBgvBESydbYw.1708444248743.a0f7ed38...

Please help!

[CarlaA]

HI @Fuzail thank you for posting for the first time and welcome to the Zoom Community!

Our engineering team is aware of the issue and has deployed a fix. Please try again. 

Thank you!

[elena_koerber26]

I had the same problem for weeks and couldn't use my paid subscription! The support doesn't understand me and won't refund me anything, that's fraud and not allowed in Germany! Please get in touch with someone who can help me properly!