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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Cannot Open or Delete ZOOM app MacOS

cheesysoph
Newcomer
Newcomer

I cannot open, force quit, or move the app to trash on my MacBook. When I try to open the app I get a finder pop-up that says, "The application “zoom.us” is not open anymore." When I force quit the app, nothing happens and it is still 'open.' When I attempt to delete the app, with the intention to redownload and start over, I get a finder popup that says, "The application “zoom.us” is not open anymore." What am I supposed to do? I cannot join any meetings by any means on this device. Yes, everything is up to date. Yes, I have turned my device on and off.

I attached a screenshot of the pop-ups.

1 REPLY 1

JMaree
Newcomer
Newcomer

Me too!