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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Ciclo de mi suscripción

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SchTrujillo
New Member
New Member

‎2025-04-14 02:29 PM

Vengo pagando varios meses la suscripción mensual pero hemos decidido pagarlo anualmente, sin embargo cuando se cumple el mes intento cambiar el ciclo de mi suscripción pero no encuentro dónde hacerlo. 

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Mandel
Community Champion | Employee
Community Champion | Employee

‎2025-04-16 03:37 AM

Hi @SchTrujillo ,

 

Welcome to the Zoom Community!

 

You can change your billing cycle from monthly to annual via Plan Management. Please also see the following FAQ article for step-by-step instructions: Changing to a monthly or annual billing cycle

 

If you need further assistance, please reach out to Billing by chat or ticket.

 

Cheers,
Zoom Community Team

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Mandel
Community Champion | Employee
Community Champion | Employee

‎2025-04-16 03:37 AM

Hi @SchTrujillo ,

 

Welcome to the Zoom Community!

 

You can change your billing cycle from monthly to annual via Plan Management. Please also see the following FAQ article for step-by-step instructions: Changing to a monthly or annual billing cycle

 

If you need further assistance, please reach out to Billing by chat or ticket.

 

Cheers,
Zoom Community Team

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