cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Canceled by mistake

EBLCPCC2
Newcomer
Newcomer

I canceled by mistake 2 plans, in the second that I noteced what a did, I reactivated the plan, in the same hour, I will be charger twice?

 

1 ACCEPTED SOLUTION

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @EBLCPCC2,

 

If the plan was reactivated before your next renewal date, you will not be charged twice for the accidental cancellation. 

 

If you need more assistance, please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.

 

If this helped, please remember to click on the "Accept as Solution" button below.

 

View solution in original post

1 REPLY 1

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @EBLCPCC2,

 

If the plan was reactivated before your next renewal date, you will not be charged twice for the accidental cancellation. 

 

If you need more assistance, please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.

 

If this helped, please remember to click on the "Accept as Solution" button below.