Cancel my account

[KathrynWoolf]

I have discontinued the email address in which my current paid zoom account is in. The problem is, the billing is still going off and I cannot get into the account because I no longer have the password or email address.

Can anybody help me?

[Eliot]

hi kathrynwoolf,

suggest you can create a support ticket at

Submit a request – Zoom Support

thanks,  eliot

[KathrynWoolf]

I'm having trouble doing that because it wants me to log in, which I can't do