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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Billing

MM18
Newcomer
Newcomer

‎2023-05-23 01:01 PM

What happens if account is due and there are no sufficient funds.
Does Zoom automatically disconnect or give a grace Period.
Secondly, can bank pay and charge fees on behalf if one paying through paypal using debit card?

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-26 10:25 AM

Hi @MM18 please refer to Zooms terms and conditions under ORDERING SERVICES 2: 2.3 Outstanding Balance; Late Payment. Without limiting our rights in this Agreement, including Sections 12.7 and 14.3, you acknowledge that Zoom is not required to provide any new Services set forth in an Order Form until all outstanding balances due and owing for existing Services are paid in full.

 

More info at https://explore.zoom.us/en/terms/ under section 12 of PAYMENTS AND CHARGES. 

 

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