Request for Billing

[최지경]

Dear Zoom Billing Support Team,

Hello, this is Choi Ginger Office.

I am contacting you regarding an automatic charge that was processed on December 16, 2025.

We have not been using this service since December, however the subscription was automatically renewed and charged to our account. As this charge was not intended, I would like to request a billing review and reversal of this charge.

Please let me know if any additional information is required.

Thank you for your assistance.

Best regards,
Choi Ginger Office

[Ray_Harwood]

See my recent answer to a similar question here:

https://community.zoom.com/t5/Billing-Account-Management/I-request-a-refund/m-p/245588/highlight/tru...