cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Billing without notice

AndresPranava
Newcomer
Newcomer

I am very disappointed in the company Zoom.

I feel anger, frustration, anger.

 

I have been charged for an annual subscription, without prior notice.

 

I haven't used Zoom for 5 months, I had forgotten.

 

I have requested a refund of the money and they have denied it.

 

To which federal instance and in what way can I submit this petition.

 

And that in the future companies like this have the duty to inform before charging.

Don't abuse consumers.

 

It is time for companies to assume social responsibility and a more humane treatment.

 

That prime respect, decency, honor!!!!

Thanks

Good vibes !!

0 REPLIES 0